Return & Refund Policy
Customer satisfaction is important to us.
Eligibility
Products may be eligible for return within 14 days of delivery if:
- The item arrives damaged.
- The wrong product was received.
- The item is defective.
Non-Returnable Items
For hygiene and safety reasons, certain products may not be eligible for return, including:
- Opened cosmetics
- Opened fragrances
- Personal care products
- Downloaded digital products
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Requests
To initiate a return, contact:
Please include:
- Order number
- Product details
- Photos if applicable